Shipping and Delivery Policy
Effective date: 6 October 2026
This policy covers every purchase on https://mydestinyreport.in, run by ScaleX Media Private Limited under the brand The Business Report.
1. Digital only
Our reports are PDF files. Nothing is posted or couriered, so there are no shipping charges, tracking numbers or delivery addresses.
2. How your report reaches you
- When your payment goes through, we email you an order confirmation
- We prepare your report from the details you gave us
- When it is ready, we email it to you with the PDF attached, plus a download link in case the attachment does not open
If you bought the add-on report, it arrives in the same email. Please check that the email address you give at checkout is correct.
3. How long it takes
- Usual time: within 1 hour of successful payment, often much sooner
- At most: 24 hours
It can take longer during heavy demand or technical work, or if we need to check your details with you.
4. Cost
There is no delivery charge. The price at checkout is the full price.
5. Where we deliver
Delivery is by email, so you can receive your report anywhere in the world. Payments are taken in Indian Rupees (INR) through Razorpay.
6. Your download link
The download link in your email works for 30 days from delivery. Please save your PDF before then. After 30 days the link stops working. If you lose your report, write to us within 1 year of your purchase and we will recreate and send it to you free of charge.
7. If your report has not arrived
- Look in your spam, junk and promotions folders
- Search your inbox for "The Business Report"
- Check that the email address on your order confirmation is correct
- If more than 24 hours have passed, email hello@mydestinyreport.in with your order ID or Razorpay payment ID and your mobile number
We will resend your report within 1 working day. If it has still not been delivered 72 hours after successful payment, you get a full refund, as described in our Cancellation and Refund Policy.
8. Wrong email address
If you typed the wrong email address, write to us from your correct address with your order ID or payment ID and the mobile number on the order. Once we have checked it is you, we will send the report to the right address at no charge.
9. Contact
- Company: ScaleX Media Private Limited
- Address: Bengaluru, Karnataka, India
- Email: hello@mydestinyreport.in
- Phone: +91 9811785566
- Hours: Monday to Friday, 10:00 am to 6:00 pm IST